Influencing & Negotiation
This programme is aimed at helping you communicate with more impact in dealing with clients, suppliers, subordinates and management. It will equip you with the necessary skills to positively influence others. These skills are aimed at enhancing win-win solutions to potential differences, thus improving customer relations and organisational effectiveness. You will receive individual attention and feedback.
"He that always gives way to others will end up having no principles of his own." - Aesop
Learning Objectives
- Influence and service customers and potential customers
- Identify and/or improve business opportunities
- Contribute to closing deals
- Negotiation styles and tactics
- Represent your organisation
Duration
This course lasts 3 to 10 days, depending on client needs and NQF level.
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Treetops
79/1 Erasmus Avenue, Centurion
0157
Phone: (+27) 12 666-8093
Fax: (+27) 12 666-8095
E-Mail: info@treetops.co.za